Privacy Policy

Last updated: 05-06-2026

This Privacy Policy describes how Happy Puppy POS ("the Application") collects, uses, stores, and protects data. This policy is prepared to comply with Google Play Store and Apple App Store requirements, as well as applicable data protection regulations.

1. Application Scope

Happy Puppy POS is an internal Point of Sale (POS) application that can only be used within the local network of Happy Puppy outlets. The Application is not intended for public use and is exclusively used by authorized outlet staff appointed by the company.

2. Information We Collect

a. User Account Information (Staff)

• User IDs are created, assigned, and managed by the company
• No personal email address of POS users is collected

All POS user accounts are internal operational accounts.

b. Customer Information

For transaction purposes only, the Application may access customer data such as:

• Customer name
• Email address
• Phone number

Important clarification:

• Customer data is not entered manually through the POS
• Customer data is retrieved from an internal membership system owned and operated by the same company
• The POS Application does not create, modify, or distribute customer membership data

c. Device Information

• Device platform (Android or iOS)
• Operating system version

No advertising identifiers, precise location data, or background device data are collected.

d. Device Sensors

• Camera – used only for scanning QR codes of customer membership accounts

The camera is never accessed in the background.

3. How We Use Information

The collected information is used strictly for legitimate business operations, including:

• Processing in-store sales transactions
• Displaying customer membership information during checkout
• Internal reporting and reconciliation
• System security, auditing, and troubleshooting

The Application does not use data for advertising, marketing, profiling, or tracking purposes.

4. Data Storage and Security

• All operational data is stored within the company’s internal infrastructure
• The Application communicates only with servers available on the outlet’s local network
• No data is transferred to public cloud services for analytics or advertising
• Access control and authentication mechanisms are enforced

While we take reasonable measures to protect data, no electronic system can be guaranteed to be completely secure.

5. Data Sharing

Happy Puppy POS does not share user or customer data with third-party companies.

Data access is limited to internal systems operated by the same legal entity and solely for operational purposes.

6. Application Permissions

The Application may request the following permissions:

• Camera – used only for scanning QR codes of customer membership accounts during active user interaction
• Local network access – required to connect to internal POS servers

The Application does not request background location, microphone access, contacts, or device identifiers.

7. Payment Information

The Application supports payment transactions using credit cards, debit cards, and e-money. For transaction reference purposes only, the Application stores the last four digits of the card or account number. The Application does not collect or store full card numbers, CVV, PIN, or expiration dates.

8. Children’s Privacy

This Application is not designed for children and is intended solely for professional use by authorized staff. The Application does not knowingly collect data from children under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective as of the updated date.

10. Legal Basis and Consent

Data processing within Happy Puppy POS is conducted based on legitimate business interests and contractual obligations between the company and its outlets. By using the Application, authorized users acknowledge and accept this Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or data handling practices, please contact us:

• Email: ilham.dohaan@happypuppy.id
• Website: https://happypuppy.id

12. Data Retention and Deletion

User and customer data accessed through the Application is retained according to the company’s internal data retention policies. Requests for correction or deletion of customer membership data must be handled through the official membership system managed by the company.